Frequently Asked Questions

Rent is due on the 1st of the month and late on the 4th of the month. You will begin receiving late fees on the 4th of the month.

At Aspire Park Central, you will be auto-enrolled in the Liability Program unless you provide and meet the requirements for personal Renter’s Insurance. The Liability Program is only 15.00 per month. The liability waiver program is not a renter’s insurance policy, and personal property will not be covered. If you choose to provide your own renter’s insurance, you must have at least 100,000 in personal liability coverage and upload your Declaration Page to the Foxen site for verification.

Utilities (water and sewer) – utilities are sub-metered and billed monthly through Conservice. This will be paid through your Resident Portal with your rent installments.

Electricity and Cable Services are the responsibility of the resident. 

Our units are not furnished, but we do work closely with preferred furniture vendors that can provide tiered packages.

We believe in full transparency, please see our Fee Sheet for details on any additional charges.

Rent will be paid through the Resident Portal. We accept e-check, credit/debit card, and Money Gram. You can set up a one time payment or monthly recurring payments. There will be a processing fee based on the form of payment that you choose. You may also provide a check, money order, or cashier’s check to the office.

Our utilities are hassle free! No set up or deposits required. We use Conservice to manage our utility billing for water and sewer charges. You will receive a bill each month from Conservice with your usage breakdown. This amount will be applied to your account and paid with your monthly charges.  You will sign up for electricity through a provider of your choice. Internet services are also set up through a provider of your choice.

There is a trash chute located on each floor. Residents should use these trash chutes, using only trash that has been placed in a garbage bag. We do recycle cardboard- we ask that you please place all cardboard in the rear of the elevator lobby on each floor. Our maintenance team will take it from there.

Aspire’s maintenance team is here to help! If you have any maintenance concerns you may enter a request through your Resident Portal. We have also partnered with Happy Force who will immediately reach out to you for more troubleshooting and details on the maintenance request.

Our after-hours team is here for your maintenance emergencies. Emergencies include:

Water leaks or overflowing water from a tub/shower/sink/appliance
AC goes out and it is over 85 degrees outside
Heater goes out and it is under 55 degrees outside
Apartment lock out (bedrooms not included)
Please contact our 281-206-0881 and Leo can direct you to the proper team member for your emergency. Any medical emergencies, criminal activity, or fires that take place, contact 9-1-1 immediately before contacting the property. 

All our amenities, except our pool deck, will be open 24/7. The pool hours are 10:00 AM – 10:00 PM.

We want all of our residents to enjoy their living experience throughout their time at Aspire Post Oak . We ask that our residents and their guests follow all Community Guidelines found in your lease including:

No glass containers in or near pools
Proper use of amenities or common area spaces
No smoking anywhere within the community
Pets kept on a leash at all times
Misuse of property safety equipment (fire extinguishers, exit signs, etc)

Yes, apartment transfers are possible based on availability. If we have another unit open that meets your needs, we’ll be happy to assist with the transfer process. We kindly ask that residents remain in their initial unit at least 6 months before a transfer, and note that a 500 transfer fee applies.

At Aspire Post Oak, we use the Latch system. This allows you to access the amenities, elevator, and your apartment with your cell phone and downloaded app. This system also allows you to send an entry code to a friend or guest once written permission has been sent to the office or concierge.

All mail boxes for the residents are located on the 7th floor of the community, close to the coffee area. Packages can be retrieved on the 7th floor in the same area, as well as on the first floor through the assistance of the concierge.

On our website, go to Lease Now and select your favorite floor plan. You will have the option to add parking, pets, and a guarantor during this process.

Once the application is completed, the lease will be automatically generated for you to electronically sign.
If you have added a Guarantor, they will be sent a separate email to fill out their application and sign the Guarantor Agreement.

We will then begin your screening process and communicate any further questions we may have.

Yes, there is a 100 application fee that is applied to your account after you have been approved. This is due prior to your move in date.

No! Our entire application and lease process can be completed in the comfort of your home from any device.